1.1 Mentioning BraunOni in this document means the enterprise BraunOni B.V. as registered at the KvK (Dutch Trade organization) at Eindhoven, The Netherlands by number 08129450.
1.2 These terms and conditions are with the exclusion of some other conditions applicable to all legal functions, where BraunOni act as supplier of products.
1.3 BraunOni doesn't accept any reservations on orders by the counterpart (from now on mentioned as: the consumer).
1.4 BraunOni preserves itself the right to modify these conditions at any time. The consumer recognizes that BraunOni is competent to modify these general conditions and accepts to be tied to thus modified general conditions. In case of a substantial modification of the general conditions BraunOni will inform all users by e-mail of this and the modified general conditions will be sent along.

2.1 Payment takes place by means of payment in advance by means of bank, Credit Card, iDeal or Paypal.

3.1 All prices are subject to typing errors.
3.2 Since products are shipped from Hong Kong, European VAT is not applicable. (Article 1, 'Wet op de omzetbelasting'- Dutch VAT legislation)
3.3 All prices are exclusive the forwarding charges, if applicable.
3.4 An offer of BraunOni has to be considered without engagement, unless explicitly corresponded otherwise in writing. Offers occur subject to the availability of the products. BraunOni has the right to annul the agreement.

4.1 BraunOni cannot stand for the possibility of providing all products. At a shortage the consumer of this will be informed and the remitted amount will be paid back.
4.2 Sending takes place after the invoiced amount on the BraunOni account has been remitted. Sending takes place, if possible, within 5 working days after the amount has been received.
4.3 BraunOni is authorized to send the delivery in parts. The extra costs of the these shipment(s) will be charged on BraunOni.

5.1 BraunOni is not responsible for damage by purchase and/or use of delivered products.
5.2 BraunOni is not responsible for damage during the transfer of the delivered products.
5.3 Periods called at 4.2 are considered as an indication and not as fatal period. BraunOni is never responsible for damage as a result of overshooting of this delivery period.
5.4 If a product has been delivered imperfect, or if delivery fails, the consumer has a term of 90 days to inform BraunOni of these imperfections in a written manner.

6.1 Exchange is only possible if the delivered product is returned in original (unopened) state and the delivered product is in possession of BraunOni within 8 days after delivery.
6.2 Costs which result from a desired exchange (for example shipping costs) are carried by the consumer.

7.1 BraunOni calculates the shipping costs per order. The costs depend on the type of delivery. The costs are visible in the shopping cart.
7.2 BraunOni preserves the right to demand an insured shipment for orders outside the EU. The consumer can refuse this requirement by informing BraunOni directly in a written manner, which automatically initiates the annulment according to condition 10.1.
7.3 The consumer is responsible for extra costs resulting from the delivery of goods, like additional postal fees or import duties

8.1 The consumer is obliged directly after supply, to inspect delivered goods thoroughly on lacks and, at presence of it, inform BraunOni directly in a written manner. If the consumer does not indicate BraunOni within five days after the day of supply on lacks, which could be noticed at thorough research, the consumer is considered to agree with the state in which goods have been delivered, and every right to warranty expires.
8.2 BraunOni offers exclusively supplier warranty. This warranty expires at improper use of the delivered products.
8.3 Failures by improper use do not fall under the warranty.

9.1 BraunOni can only be kept responsible for damage, which can be attributed to deliberately bad or rough operating, or caused by circumstances which are the responsibility of BraunOni according to law
9.2 Circumstances which are not, in any case, for risk of BraunOni: strike, worker exclusion, sickness, import, export and/or transit prohibition, transport problems, subcontractors who do not follow their obligations, jamming in production, etcetera.

10.1 A consumer has the right to cancel its order within 14 day upon the receival of the products. Within this period the consumer must inform BraunOni of its cancellation. After confirmation of BraunOni by means of an RMA, it is only possible to return the product if it is returned in original (unopened) state. BraunOni will refund the purchase amount within 30 days of receival of the returned product.
10.2 If the period called at 4,2 has been expired with more than two weeks, the consumer has the possibility of canceling the order free of charge. The consumer must however always indicate that the order has to be cancelled in a written manner.

11.1 Any policy with regard to discount in exchange for referral orders is subject to change by BraunOni.
11.2 Discount in exchange for referral orders will be granted after the referral is considered to be definite. This is after payment and shipping of the order.
11.3 Granted discount for future orders can be reversed in case of order cancellations and returns.
11.4 BraunOni reserves the right to exclude or limit specific persons or companies from taking part in the discount in exchange for referral orders program.
11.5 A specific case to which both 11.3 and 11.4 can be applied is when a referral number can be considered as (partly) public knowledge or when it is used outside of the context of friends.

12.1 Customer data will not be shared with any third parties. An exception to this is data being exchanged with the payment service provider in order to accommodate an online payment.
12.2 Customer data is always submitted over a SSL connection.

13.1 Third party vendors, including Google, show our ads on sites on the internet. Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page.